Wednesday, January 6, 2010

Printer/ink quesiton...?

i have a HP Photosmart C5180 All-in-one


the problem occured before i bought a new black ink cartridge but i thought it maybe had to do with that there was not enough ink so i bought a new one. the printer has plenty of ink but when i print out black it comes out this dark reddish brown color. this doesnt happen with any of the colors except black, could anyone tell me what is wrong?Printer/ink quesiton...?
I would start by going through the built in maintenance for the printer - clean the printheads then align the cartridges. Test the printer again to see what happens. Also make sure you are using genuine HP ink - no generics.

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