We bought a printer in June and the stupid thing won't print and keeps saying we are out of ink?

after we just bought some new ink. We would like to return it but we threw away the box and can't find the receipt. I did find on our bank statement when we bought it and it has the receipt number on it if we printed that out and took it with the printer to best buy could we return it or at least get store credit?We bought a printer in June and the stupid thing won't print and keeps saying we are out of ink?
You don't say what make of printer it is which might help or whether you are able to even print out a test page. If not, do that and if it prints a test then you know there is nothing wrong. What are you trying to print? If it is from within a program, like Word etc are you just clicking on the print icon or going long way round to File Print. What I am trying to get at is are you sure your printer is set as the default printer and that what you are trying to print isn't perhaps going in a queue to a printer that doesn't exist, like Microsoft Document Image? What happens when you try to print? Do you get any messages up? Do you get a blinking light to show that the message has got through to the printer? Have you tried the troubleshooting tips in the status monitor that you should have installed when you installed the printer? I suggest as it is so new anyway you go back and ask advice from the retailer or the manufacturer online who made the printer - there are always lot of tips and hints.We bought a printer in June and the stupid thing won't print and keeps saying we are out of ink?
Your question stated ';new ink';, not new ink tank or new cartridge. If you are trying to use refilled ink, it probably won't work. The manufactures put ';smart chips'; in ink tanks and cartridges now, which monitor ink use to depletion. These are not usually consumer resettable, so you can refill them, but they will never work in your printer.





On the surface of things refilling seems like an attractive option, but it does not work. I bought a Kodak printer because the ink sells for about half for everybody else's sells for.
These days the ink cartridge you get along with a printer is a demonstration piece only - and not a regular cartridge. While a regular inkjet cartridge prints about 250 pages (at 5% of coverage), these cartridges print about 35 to 40 pages only (at 5% of the coverage). o it is quite possible the ink must be over. Why not buy a new cartridge and see if it works. Or if a friend has the same model and number of cartridge, borrow and try it out - if it works.
Try this: Turn off the printer or computer. Replug the printer power. Ignore the 'out of ink' message that display on the printer or the computer. Try to print anyway. If you have two ink cartridges replace only the more often used cartridge (usually the b/w cartridge).
Have a look on the net for the maunfacturers website.Sometimes, if you don't use the printers often they can get clogged up with dust and the ink can dry in the printer.
if it's an epson printer you could just call them and they will fedex you a replacement. They can tell from the serial number how old it is. If it's less than a year, it's covered.
Probably too late to return it for stored credit. Call the printer's manufacturer and get them to fix it or send you a replacement.
Silly question, but did you take off the sticky cover tape from the ink jets at the base of the cartridge?